Collaboration Pre-Sales Specialist

We are actively building diverse teams and welcome applications from everyone.

Role: Collaboration AV Pre-Sales Specialist

Location: Based at one of our offices - Manchester, London, Birmingham or Bracknell (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent, full time

Salary Package: £35,000 to £55,000 (depending on experience level), Company Car plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm, Monday – Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role Purpose

The Collaboration Pre-sales Team are responsible for ensuring effectively solution design as part of the sales process, to consult with customers to ensure the requirements are fully understood, documented and the relevant hardware and Professional Services are specified. The team assists the SCC and SCC Collaboration sales teams to close opportunities for increased revenue.

Key Responsibilities

• Key component's of the role include design, support documentation and communications
• Own and develop requirements, definition, design and technical governance of solutions in a technical consulting capacity.
• Lead the high level design from conception to project handover ensuring alignment with business aims and objectives and fulfilling the role of Subject Matter Expert
• Ensure all solutions are produced according to the partner & client requirements and to ensure solutions are fit for purpose.
• Providing a design and a working bill of materials for quoting
• Completing a scope and solution overview for all design work to ensure customers and colleagues fully understand the solution deliverables and usability
• Act as a technical reference point for partners, customers and CSM’s including liaising with the business in the requirements, communication and support of a technical solution
• Assist creation, approval and quality standards of all technical project documentation and configuration items
• Technically lead all initial customer communications and represent SCC Collaboration for all high level meetings and scoping exercises.
• Support the process to ensure all project updates, changes and implementation are communicated to the team and customer where necessary
• Collaborate with wider SCC departments on key designs submissions

Skills And Experience

• Experience in Videoconferencing & networks
• Full AV Design knowledge
• Microsoft, Zoom or Cisco webex rooms experience
• Physical installation experience/background
• Ability to adapt to changing scenarios
• Understanding/experience of Audio System Design

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life