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Dutch Speaking Customer Service Representative roles in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and English, Experience in customer service preferred, Strong problem-solving skills, Able to thrive in demanding environments, Willing to relocate to Greece.

Key responsabilities:

  • Deliver exceptional customer service via various channels
  • Manage customer inquiries and maintain satisfaction
  • Resolve complaints with empathy and professionalism
  • Stay informed about products for accurate information
  • Document interactions to enhance service quality

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join the enthusiastic team at Patrique Mercier Recruitment PT as a Dutch Speaking Customer Service Representative in Greece! This exciting opportunity allows you to make a difference while working in a beautiful setting, providing superior service to our Dutch-speaking clients.

In this role, you will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a seamless customer experience. As a Dutch Speaking Customer Service Representative, your communication skills will be crucial in creating positive interactions and building strong customer relationships. If you're ready to take your career to the next level while enjoying the vibrant lifestyle that Greece offers, we want to hear from you!

Responsibilities
  • Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
  • Manage customer inquiries promptly and efficiently, ensuring high levels of satisfaction.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Stay informed about products and services to provide accurate information.
  • Document customer interactions to assist in improving service quality.
  • Collaborate with team members to enhance overall customer service.
  • Engage in training and development to grow your professional skills.

Requirements

  • Fluent in Dutch (both spoken and written) with excellent communication abilities.
  • Proficient in English for effective communication with team members.
  • Experience in customer service or a related field is preferred.
  • Strong problem-solving skills and ability to manage diverse customer inquiries.
  • Able to thrive in a dynamic and fast-paced environment.
  • Friendly, approachable demeanor with a commitment to customer satisfaction.
  • Willingness to relocate to Greece and experience a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service
  • Motivational Skills

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