German Speaking Customer Service Agent in Greece - Free Relocation - Home Office

Patrique Mercier Recruitment is excited to offer a unique opportunity for a German Speaking Customer Service Agent. This role not only allows you to leverage your language skills to provide exceptional service to clients but also offers free relocation to Greece, where you can enjoy a vibrant culture and beautiful landscapes—all while working from the comfort of your home. As a part of our dedicated team, you will play a crucial role in delivering outstanding support to our German-speaking clientele. If you are passionate about customer service and ready to embark on this exciting journey, we would love to hear from you!

Responsibilities

• Deliver high-quality customer support to German-speaking clients through various channels, including phone, email, and live chat.
• Resolve customer inquiries, complaints, and issues efficiently and effectively.
• Assist customers with product-related questions and after-sales services.
• Maintain accurate records of customer interactions and provide feedback for service improvements.
• Collaborate with team members to meet performance goals and enhance the overall customer experience.
• Stay up-to-date with product knowledge and company policies to provide the best support.

Requirements

• Fluent in German (native level) and proficient in English.
• Experience in customer service or a related field is preferable.
• Strong verbal and written communication skills.
• Ability to function well in a remote working environment.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Familiarity with customer service software and tools (e.g., CRM systems).
• Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )