Revenue Enablement Manager, Customer Success

Procore is looking for a Revenue Enablement Manager to join our team to help drive coaching, training, and efficiency for our go-to-market teams. You’ll be responsible for executing against strategic, departmental, and regional enablement priorities for our Revenue team. You will drive results, are a resourceful and strategic thinker, and can scale programs across both North America and  global markets. This is an integral role within a fast-growing company. Revenue Enablement is part of the global revenue organization and reports into our Chief Revenue Officer.

This position will support the Customer Success Team at Procore. This role has the opportunity to work remotely in the US or be based out of any of our US offices.

What you’ll do:

• Partner with Customer Success and their leadership to uncover role-specific business needs, & help design programs/training to address those needs

• Execute Enablement core programs by collaborating with the International Enablement Leads, Revenue Enablement Managers aligned to the Customer Success teams, the segment stakeholders, Sales, front-line managers, and local Marketing teams

• Analyzes and interprets key metrics to identify gaps & define the most relevant Enablement programs required to impact business metrics

• Deliver Enablement plans by leveraging our core competency models and KPIs for onboarding and ongoing training, GTM readiness, content management, associated assets needed, and KPIs for each market

• Collaborate across a larger Global enablement team for deliverables such as manager enablement, on-demand learning, methodology and value messaging resources, content creation, asset management, and communications

• Lead the requirements-gathering and creation of training and content creation that is specialized to local market needs

• Lead cross-functional teams to articulate best-in-class enablement, clear roles and responsibilities, and deliverables needed for our customer-facing teams to be successful

• Lead training facilitation for Enablement core programs (onboarding, ongoing, manager training), Enablement events, and prioritized Enablement beyond core programs

• Own new hire ramp plans across specific businesses. Audit past content and training to ensure all relevant content is available for the field

• Create a strong feedback loop to understand business impact and what is resonating with internal and external stakeholders to improve programs for a better enablement experience continuously and take lead on driving improvement in process

What we’re looking for:

• 7+ years experience working in Sales or CS Enablement, Sales or CS (SDR, account executive, CSM, etc.), Sales or CS leadership, Sales or CS strategy, or a similar role

• Experience working across multiple international markets

• Project management - the ability to scope a complex project, deconstruct it, and execute against a work plan

• Strong understanding of methodologies, sales process, customer lifecycle, and revenue tech stack 

• A strategic thinker. You know how to formulate sales enablement programs that are high-impact and scalable, always keeping the end goal in mind

• Demonstrated ability to influence others, navigate ambiguity, and problem-solve with the root cause identification

• Ability to understand and deconstruct technical concepts & products

• Ability to represent complex concepts into a curriculum that sales and CS professionals can absorb and apply

• A collaborative working style, with experience working across the company with teams of varied sizes to achieve common goals

• Strong communication and interpersonal skills

• Attention to detail and exemplary organizational skills

Base Pay Range $90,360 - $124,245. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.