Offer summary

Qualifications:

Fluent in Dutch, both spoken and written, Proficient in English, Previous experience in customer support preferred, Excellent problem-solving skills, Ability to thrive in fast-paced environments.

Key responsabilities:

Provide outstanding customer support via phone, email, and chat

Manage inquiries and resolve issues effectively

Maintain understanding of products to assist customers

Document interactions and provide feedback for improvement

Collaborate with team members to enhance service quality

Job description

Patrique Mercier Recruitment PT is excited to offer an amazing opportunity for a Dutch-Speaking Customer Support Specialist with Full Relocation Benefits! This position is perfect for those seeking career advancement while living in Greece, known for its beautiful scenery and rich history.

In this role, you will provide exceptional support to our Dutch-speaking clients. Your main responsibilities will include addressing inquiries, resolving issues, and ensuring a seamless and satisfying customer experience. If you have a passion for customer service and want to make a meaningful impact in a vibrant environment, we would love to hear from you!

Responsibilities

Provide outstanding customer support to Dutch-speaking clients via various channels including phone, email, and chat.
Manage customer inquiries efficiently, ensuring swift and effective resolutions.
Handle customer issues with empathy and professionalism.
Maintain a strong understanding of our products and services to assist customers effectively.
Document customer interactions and provide valuable feedback for improvement.
Collaborate with team members to enhance service delivery and quality.
Engage in training sessions to continue professional development.

Requirements

Fluent in Dutch (both spoken and written) with strong communication skills.
Proficient in English for effective communication.
Previous experience in customer support or a similar role is preferred.
Excellent problem-solving skills and ability to handle a variety of customer inquiries.
Able to thrive in a fast-paced, dynamic work environment.
Friendly and professional demeanor with a commitment to customer satisfaction.
Willingness to relocate and embrace a new cultural experience in Greece.

Benefits