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Dutch Speaking Customer Support Agents Needed in Warm and Sunny Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Experience in customer service preferred, Familiarity with customer support software.

Key responsabilities:

  • Provide exceptional customer support via various channels
  • Resolve customer inquiries and issues promptly
  • Maintain detailed records of interactions
  • Collaborate with team members for customer satisfaction
  • Stay updated on company products and policies
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Logo Jobgether

Your missions

Patrique Mercier Recruitment is thrilled to announce exciting openings for Dutch Speaking Customer Support Agents in the warm and sunny environment of Greece! If you are fluent in Dutch and have a passion for helping customers, this is the perfect opportunity for you to join a vibrant team.

As a Dutch Speaking Customer Support Agent, you will play a crucial role in assisting Dutch-speaking clients by addressing their inquiries, resolving issues, and ensuring a delightful customer experience. This position allows you to immerse yourself in the beautiful Greek culture while building a rewarding career.


Responsibilities
  • Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat
  • Respond effectively to customer questions and provide accurate information
  • Help troubleshoot and resolve customer issues in a timely manner
  • Maintain detailed records of customer interactions and feedback
  • Work collaboratively with team members to ensure customer satisfaction
  • Stay updated on product details, company policies, and services
  • Adhere to quality standards and operational procedures

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Experience in customer service is a plus, but entry-level candidates are welcome
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and a customer-focused mindset
  • Ability to work effectively in a fast-paced and dynamic environment
  • Detail-oriented with a commitment to delivering high-quality service
  • Familiarity with customer support software and tools
  • Proficient in using computers and navigating various digital platforms
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Verbal Communication Skills
  • Social Skills
  • Problem Solving
  • Detail Oriented
  • Customer Service
  • Computer Literacy

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