Offer summary
Qualifications:
Strong English written communication skills, Experience in customer service or chat support preferred, Familiarity with online chat platforms and CRM systems, Proficiency in computer applications and software, Availability for flexible hours, including evenings and weekends.
Key responsabilities:
- Respond to customer inquiries via online chat
- Assist with product troubleshooting and order inquiries
- Resolve customer complaints professionally and timely
- Collaborate with team members for better support
- Maintain records of interactions and stay updated on products