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German Customer Advisor for Major Company Brand in Greece Relocation Paid

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Prior customer service experience preferred, Proficiency in CRM systems.

Key responsabilities:

  • Deliver outstanding customer support via phone, email, and live chat
  • Troubleshoot and resolve inquiries effectively
  • Maintain deep knowledge of products and document interactions
  • Collaborate to improve customer satisfaction strategies
  • Participate in training sessions and contribute to process improvements
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Logo Jobgether

Your missions

Step into your dream job with Patrique Mercier Recruitment JP! We are actively seeking German-speaking customer service representatives to join our fantastic team in enchanting Greece—complete with fully paid relocation! This is your chance to combine your professional skills with an unforgettable experience in one of the world’s most beautiful locations. In this role, you will assist customers in resolving their inquiries related to our automotive brands, ensuring a high level of satisfaction through clear communication and effective solutions. Embrace the opportunity to enhance your career while soaking up the sun and rich culture of Greece. If you are passionate about customer service and eager to work in a supportive and collaborative environment, we want to hear from you!

Responsibilities
  • Deliver outstanding customer support to German-speaking clients across various platforms, including phone, email, and live chat.
  • Troubleshoot and resolve customer inquiries efficiently and effectively.
  • Maintain a deep understanding of our products and services to provide accurate information to customers.
  • Document all customer interactions meticulously within the company’s CRM system.
  • Collaborate with team members to develop strategies for improving customer satisfaction.
  • Participate in regular training sessions and team meetings to enhance service quality.
  • Contribute ideas for process improvements to deliver better customer experiences.

Requirements

  • Fluent in German, both written and spoken; knowledge of English is required.
  • Excellent communication skills and a strong commitment to customer service.
  • Ability to handle multiple tasks in a fast-paced work environment.
  • Strong problem-solving abilities and an analytical mindset.
  • Prior experience in customer service or a related field is preferred.
  • Proficiency in using CRM systems and customer support tools.
  • An approachable demeanor, a positive attitude, and a willingness to adapt to a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Problem Solving
  • Multitasking
  • Analytical Thinking
  • Verbal Communication Skills
  • Adaptability
  • Customer Service

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