Offer summary
Qualifications:
Native/fluent in Italian, Fluent in English (B2 level and higher), Experience in customer service, especially travel, Familiar with GDS systems, Computer literate with various platforms.Key responsabilities:
- Provide personalized support to travelers
- Resolve travel and tech-related issues
- Maintain knowledge of travel industry trends
- Build relationships across global teams
- Meet and exceed performance KPIs