Product Manager, Commercial

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:

This position is responsible and accountable for the execution of the critical business function of guiding cross-functional teams in the creation of products and services that improve customer experience and generate revenue for EVERSANA.  This leader should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product or service, from conception to revenue. This role helps the organization meet its revenue goals by understanding the competitive landscape, identifying key targets for the solution, and creating integrated proposals to support the commercialization of a client’s product or products.  This position is expected to meet EVERSANA objectives, including but not limited to product/service revenue growth, developing new solutions for specified markets, providing guidance and support to the company’s leadership and commercial team, and delighting clients with innovative solutions that support their goals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development to achieve stated revenue goals
• Translate product strategy into detailed requirements, marketing and sales effort including tactics and targets, support materials, resources, and functional areas
• Create product strategy documents that describe business cases, high-level use cases, requirements, revenue, and ROI
• Develop product positioning and messaging that differentiates EVERSANA across primary market segments
• Create PowerPoint content independently and collaborate with marketing for incorporation into standardized materials and resources
• Support the development of market assessments for specific opportunities, including strategy and content (PowerPoint, Word, Excel) for proactive proposal development
• Own and manage the revenue due diligence process and make recommendations to leadership with appropriate summary slides to explain rationale
• Validate financial assumptions independently ensuring revenue and cost totals make sense and support the strategy developed
• Lead and advise BD and BU leads through the COMPLETE Commercial or functional solution development process demonstrating leadership and authority make the call on final direction (with tactful communication to the collective team)
• Support and lead awareness and outreach activities through research, whitepapers, proactive proposals, targeting projects, and conferences
• Work cross-functionally with marketing, finance, data & analytics, consulting, agency, and other EVERSANA services as appropriate to support above
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Responsible for and oversee their respective department.
• Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

EXPECTATIONS OF THE JOB:

• Travel (5 - 10%)
• Hours (M – F, minimum of 40 hours/week with flexibility above 40 hours depending on priorities)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor’s degree, MBA preferred, with 5+ -or more years related experience or equivalent combination of education and experience.
• Experience in outsourced commercial services to the pharmaceutical industry.
• Experience working in, selling to, or interacting with biotech, SMID and large pharma
• Understanding of the life sciences product lifecycle and the services needed at each stage
• Solid command of the complexity of overall healthcare system- hospitals, payers, HCPs
• Strategic thinking and creativity to think “outside the box.”
• Strong interpersonal skills and leading through influence.
• Demonstrated ability to take initiative and ownership for opportunities to help grow the revenue and business for EVERSANA
• Proven, excellent verbal and written communication and presentation skills.
• Must have knowledge/experience with Microsoft Office Suite (PowerPoint, Excel, Word).
• The position requires occasional travel to EVERSANA facilities, clients and industry events.
• Advanced use of Excel to create comprehensive spreadsheets with formulas, referenced cells, graphs, and pivot tables as needed to enhance analysis, thought process, and presentation.  Development of powerpoint slide content in a concise and impactful way, working with Marketing to finalize visuals.
• Ability to utilize and navigate various industry databases, analyze data & trends, draw conclusions, and communicate output to leadership.

PREFERRED QUALIFICATIONS:

• Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor.
• Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate.
• Initiative – Able to get things done despite barriers by engaging the appropriate people and demonstrating confidence and leadership.
• Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS: 

Patient Minded I act with the patient’s best interest in mind.  

Client Delight I own every client experience and its impact on results.  

Take Action I am empowered and empower others to act now.  

Grow Talent I own my development and invest in the development of others.   

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.  

Embrace Diversity I create an environment of awareness and respect.  

Always Innovate I am bold and creative in everything I do. 

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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