Staff Inbound Product Manager, App Engine

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Team 
ServiceNow’s App Engine business unit is focused on empowering enterprises with a low-code platform that enables rapid application development and governance at scale. Our low-code governance domain helps ensure security, compliance, and best practices across app development. We are a team of experienced and passionate product managers who drive product vision, define customer needs, and collaborate to deliver innovative solutions. 

Role 
We are looking for a Staff Inbound Product Manager to help drive our low-code governance product strategy in our Hyderabad office. In this role, you will be responsible for defining product capabilities, managing them from concept to delivery, and ensuring that they align with customer needs and market trends. You will work closely with engineers, designers, and cross-functional teams to build solutions that empower developers while maintaining governance and compliance standards. 

What you get to do in this role: 

• Translate product strategy into product capabilities and manage them through the product lifecycle. 

• Collaborate with researchers and designers to define, validate, and test innovative product ideas. 

• Engage with customers to gather feedback, validate concepts, and identify opportunities. 

• Create feature plans, storyboards, and wireframes to communicate product requirements to design and development teams. 

• Collaborate with engineering on release management, addressing risks and dependencies. 

• Develop and maintain the product roadmap for short-term and long-term releases. 

• Work with Sales, Marketing, Services, and Support to ensure successful product releases and adoption. 

• Provide recommendations on pricing and packaging to the central pricing team. 

• Continuously engage with customers and partners to gather feedback and identify additional challenges and opportunities. 

To be successful in this role you have:

• 10+ years of experience with 5+ years in product management for Enterprise or SaaS products. 

• Strong understanding of low-code/no-code platforms, governance, and application development. 

• Working knowledge of modern web development platforms and languages, including JavaScript, SQL, REST, and related frameworks. 

• Excellent communication skills, with experience presenting to executive leadership. 

• Experience working directly with customers, sales, and engineering teams in a global setting. 

• High energy, self-starter with a growth mindset. 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas 

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer 

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations 

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations 

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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