Dutch Speaking Customer Service Agent For Big Online Shopping Platform - Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Agent to join a leading online shopping platform in Greece. This role offers you the chance to be part of a dynamic team, providing exceptional service to customers while working in a vibrant and culturally rich environment. If you're enthusiastic about online retail, enjoy interacting with customers, and are looking to further your career in an exciting location, we want to hear from you!

Responsibilities

• Deliver high-quality customer support to Dutch-speaking clients through various communication channels including phone, email, and chat.
• Address and resolve inquiries, complaints, and issues effectively and professionally.
• Assist customers with product-related questions and provide information about online orders.
• Maintain accurate records of customer interactions and ensure follow-up actions are taken.
• Collaborate with team members to achieve customer satisfaction goals and service targets.
• Provide insights and feedback to management on customer trends and issues.
• Support the continuous improvement of customer service processes and workflows.

Requirements

• Fluent in Dutch (native level) and proficient in English.
• Experience in customer service or a related field preferred.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent problem-solving skills with a customer-focused mindset.
• Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )