Medical/Rx Client Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown’s Risk Solutions team, formerly known as Beecher Carlson, is looking for a Medical/Rx Client Manager to join the Pharmacy Benefit Management (PBM) Services Department and Consulting Services Eagan, MN, or remotely,

The Medical/Rx Client Manager will primarily focus on assisting in pharmacy client management activities and project management of ongoing deliverables, including coordination with the analytics area.

Responsibilities

• Providing project management to assist or lead PBM client relationships.
• Overseeing implementation and ongoing processes of client deliverables and projects
• Conducting quarterly reviews with clients.
• Responding to ongoing client issues and other client/partner requirements
• Participate in vendor management activities, including escalating and resolving issues on the client's behalf.
• Develop project plans while considering the overall team and client expectations.
• Coordinate or assist with RFPs, renewals, and market check projects for assigned client relationships.
• Support the pharmacy analytics department in drug claims data analysis involving pharmacy client relationships and projects. Including but not limited to:
• Detailed analysis of pharmacy utilization and financial performance to provide key insights to clients for trend management.
• Using reporting and output to identify key focus areas, costs, and trends to further research and question data.
• Providing commentary and recommendations based on the results to clients on an ongoing basis.
• Peer reviewing analyses for quality assurance.
• Coordination with PBMs and external vendor partners to receive necessary data, information, and responses.
• Adhering to project timelines, including requests and follow-ups, to ensure all data is received according to project plans.
• As a part of renewals, RFPs, and market checks – perform contract review and negotiation with selected PBMs and vendor partners.
  

Qualifications

• Bachelor’s degree
• 3-5 years experience in a similar role, including health care or pharmacy benefit management experience.
• Project management and organizational and communication skills – written and verbal.
• Experience in consulting, Health Insurance Organizations, Pharmacy Benefit Management, or Health Care Point Solutions is preferred.
• Strong technical background and proficient computer skills – Excel, Access, Word, PowerPoint, and Project Planning.
• Proficient critical thinking skills.
• Self-starter attitude with the ability to work independently or in a team setting.
• Very detail-oriented with the ability to self-prioritize.
• Ability to travel, including overnight, for client meetings/functions.
  
  

Compensation & Perks

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary time off
• Generous benefits package: health, dental, vision, etc.
• Employee Stock Program
• Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.
  
  

Delivering integrated insurance and risk management solutions to some of the largest and most respected companies in the world, the Brown & Brown Risk Solutions team aims to create value beyond placing insurance. Our team challenges the status quo with our proprietary methodologies and tools to help optimize the way customers identify, quantify, mitigate, and finance risk. Using evidence-based insights, our team helps customers better understand how different risk management decisions could impact their business.

Visit us on the web at www.bbrown.com and www.bbinsurance.com.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.