Profile
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
This position is responsible for working with the customers, internal staff and subcontractors to pursue collections of past due amounts, identification and resolution of issues that led to non-payment, and establishment, monitoring and improvement of associated processes and reporting. This person will manage a team of collections and claims specialists. The Accounts Receivable Manager will work closely with the claims subcontractor and claims team to minimize open accounts receivable.
Education & Experience
Required:
- Bachelor’s Degree in Accounting or related field
- If supporting TRICARE contract, must be a U.S. Citizen
- If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
- Five (5) years of increasingly responsible management and supervisor experience, or any combination of education and experience that provides an equivalent background
- 5+ years accounting experience that includes Billing and Collections procedures
- Accounts Receivable knowledge/experience
- Strong attention to detail
- Proficient in Excel with advance functions such as pivot tables, vlookups, macros, as well as general ledger and account reconciliation experience
- Strong communication, problem solving and troubleshooting skills
- Critical analytical skills and the ability to clearly communicate results of analysis to management
Preferred
- PeopleSoft or other ERP system experience preferred
Key Responsibilities
- Manage accounts receivable team to ensure timely and accurate recording, collection, reconciliation and reporting of accounts receivable.
- Responsible for providing weekly A/R report to CFO to communicate the Company’s accounts receivable and future cash flow projection.
- Oversee collection activities such as sending inquiries, communicating with customers and managing and supporting the team of collections and claims department personnel.
- Pursue efforts to improve the efficiency of the accounts receivable department by continuously auditing and reviewing the existing processes.
- Maintain accurate records and reconciliations of healthcare claims billings, cash receipts, and receivables by location.
- Establish and maintain collections process including procedures and appropriate contacts with customers. Includes establishment and maintenance of method for capturing information about the process (e.g. dates of calls or correspondence, outcomes if other than payment).
- Place collection calls / correspondence in a professional manner with appropriate follow up as needed.
- Designs, maintain and distributes accurate reports that provide insight on accounts receivable, aging, overpayments, etc.
- Responsible for the hiring, training, management, and coaching of staff.
- Perform other tasks and duties as assigned.
Competencies
Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Excel.
Information Management: Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions.
High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: Knowledge of fundamentals of accounting and sound business processes; extensive knowledge of Microsoft Excel; proficient with Word; process diagram and documentation experience preferred; research and project management skills; knowledge of GAAP.
Working Conditions
Working Conditions
- Availability to work non-regular hours as required
- Works within a standard office environment, with minimal travel required
- Extensive computer work with long periods of sitting
Company Overview
Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Generous paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $105,404.77 to 111,260.59 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
