Sales Manager (Primarily Home)

You will report to the Senior Sales Manager. You will achieve the sales goal of the unit on a weekly, monthly and annual basis, including lead management in the proper order of priority and sales associates' performance management.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

Relocation Support Offered for Eligible Candidates

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• You will observe sales calls and conduct one-on-one coaching sessions focused in sales/closing skills and technical issues.
• You will analyze statistical review, including call mix (inbound vs outbound), conversions and effectiveness. Perform quality audits and conduct daily/weekly feedback on performance, using producer and activity reports, as well conducting quarterly performance appraisals.
• You will lead sales inventory in managing service levels to corporate standards and ensuring efficient use of all leads (request for quote, cross-sells, unpaid reported sales, etc).
• You will report sales results, weekly and monthly compensation payout, and addressing weekly and monthly service factors.
• You will lead weekly management meetings and team meetings, and conducting self and team training and personal development. Investigate sales techniques, while identifying new product needs and analyzing the market.
• You will use data to support the business, make changes or corrections and represents results
• You will create a collaborative, performance-driven work environment by promoting trust, transparency, and inclusion. You will work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
• You will lead with influence and expertise. You will contribute to division or department leadership team. You will communicate and support organization mission, vision, values and policies.

Specialized Knowledge & Skills Requirements

• Work non-traditional hours based on business need.
• Computer and software skills, including Excel, Word, etc.
• Demonstrated ability to develop and achieve daily personal and performance goals.
• Ability to prioritize responsibilities in a high-volume call center.
• Ability to change focus quickly to achieve the company objectives.

Licenses

• Acquire Property & Casualty license within 60 days and maintain active status through CE credits.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that involves sitting/standing.

#LI-Remote

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.