Offer summary
Qualifications:
2-3 years customer facing experience in insurance or related field, Relevant education in health sciences or related areas, Experience with Hubspot/CRM and Jira, Working knowledge of medical documentation, Must be willing to travel within US and Canada.
Key responsabilities:
- Onboard customers and provide ongoing training
- Manage accounts and address customer concerns
- Analyze customer data to identify improvement opportunities
- Collaborate cross-functionally for optimal customer experiences
- Implement strategies for customer retention and expansion