Offer summary

Qualifications:

Minimum 2 years of B2C sales experience, Experience with high volume inbound calls, High School Diploma or equivalent, Proficient in CRM programs like HubSpot, Familiar with working from home.

Key responsabilities:

Manage customer requests via phone and email

Develop relationships with prospects and customers

Educate customers on hearing aid products

Create sales scripts and best practices

Implement tracking for leads across sales cycle

Job description

Yes Hearing is looking for an Inside Sales Representative to join our team. As a Sales Rep, you will be responsible for communicating with potential customers, explaining how Yes Hearing works and can help, and guiding them through the purchasing journey. The role will involve extensive communications with potential customers, and active sales handling of both inbound and outbound leads.

The ideal candidate for this position is someone with phone-based sales experience, who is a self-starter with the ability to adapt quickly in a fast-paced environment.

What You’ll Be Doing

Using a sales-oriented mindset to manage customer requests and help aid customer inbound and outbound leads via phone & email.
Develop and maintain excellent relationships with prospects. Engage and form a genuine connection with our customers to keep them excited about their journey to better hearing.
Develop detailed product knowledge of all hearing aid brands in order to provide the best purchasing options for customers and be able to educate customers on the products and services Yes Hearing offers.
Develop sales scripts and best practices when engaging directly with the customer.
Help implement an organizational structure for tracking leads across the sales cycle.

Experience level:

2 years+

Shift:

8 hour shift

Weekly day range:

Monday to Friday
Rotating weekends

Work setting:

Remote

Salary:

$5,000.00 - $9,000.00 per month

*Please do not call our sales line about this position*

Requirements

A minimum of 2 years of sales in a B2C sales-driven environment (previous experience in the hearing industry is a plus!).
Experience with handling a high volume of inbound sales calls.
High School Diploma or equivalent, and strong communication skills.
Experience/proficiency in CRM programs such as HubSpot, SalesForce, and Google Sheets.
Comfortable and familiar with working from home and being a self-starter in a sales environment.
Strong ability to sell products, overcome objections, actively listen, and generate leads when necessary.
Willing to independently improve the sales process and the customer’s experience.
Excited to work at a rapidly evolving company to change the broader healthcare landscape.

Benefits

Base salary plus commission opportunities based on sales and conversion metrics.
Opportunities to grow within a fast-paced, innovative company.
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off

Required profile