Customer Service Agent (Voice Support)

Our latest client has an exciting healthcare opportunity that connects professionals with shifts at top facilities.

Our client seeks to change the market for healthcare talent by providing reliability, affordability, and ease of use for facilities and healthcare professionals.

What is in it for you?

• An exciting client that is dedicated to understanding each community that uses our service, we strive to make life easier for facilities, healthcare professionals, and patients alike.
• Being mentored, supported, and partnering with our elite customer service leadership team.
• Career growth opportunities - what you want to become is a conversation away.
• Work from home, salary + rewards.

Benefits

• Best thing with work from home is the drive to work.
• Performance has its benefits within our Reward and Recognition Program - Club 90.
• We do spiffs for you to get additional allowances.
• Continuous learning and development by an elite team of managers and directors.
• Work-life balance - No more commuting to work you get back lost days, a lot of lost days.

What do you bring to the table?

• You bring the attitude we bring the training.
• Excellent written and oral communication.
• Willing to support other teams when needed.
• Computer and Technology-savvy.
• Receptive and Passionate about learning and self-improvement.
• Committed to working in a full-time position.
• Competitive spirit in achieving and exceeding daily metrics / KPIs.
• Someone who will not have attendance and or adherence issues that will lead to accountability conversations.
• Someone receptive to feedback while focusing on the best version of themselves.

Internet and Device Requirements:

• Internet Speed of 40-50 Mbps / Upload Speed - 50 Mbps.
• System: Windows 10 or more. 32 -bit Operation system.
• RAM 8GB or more.
• Processors - Intel Core i5 or up.
• Laptop (No Chromebook, Linux OS, or Desktop).
• Wired headset.
• Quiet working environment.