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Remote Customer Service Associate

Remote: 
Full Remote
Contract: 
Salary: 
33 - 35K yearly
Experience: 
Entry-level / graduate
Work from: 
Albania, Alabama (USA), United States

Offer summary

Qualifications:

English speaking or bilingual (Spanish/Creole), Must pass background check and drug test, Own technical equipment for remote work.

Key responsabilities:

  • Assist health plan members and families
  • Provide support for companionship tasks
AppleOne Employment Services logo
AppleOne Employment Services Human Resources, Staffing & Recruiting Large https://www.AppleOne.com/
1001 - 5000 Employees
See more AppleOne Employment Services offers

Job description

We are working with a successful company that helps health plans and employers connect members and their families to real people for help with companionship, everyday tasks, transportation, and more.

Pay rate:

$17 an hour for English speaking only candidates.

$18 an hour for bilingual candidates (Spanish or Creole).

Hours:

Candidates must have availability to work a shift between the hours of 7am-11pm EST including weekends and holidays without exception.

There will be 10 initial days of training at the beginning of the assignment (9AM to 6PM approximately) which you cannot miss in order to secure the position.

You will be assigned a 40 hour work week schedule once training is completed.

Tentative training class dates: First class starts 09/30, October 14th & 18th, and November 11th.

Also, keep in mind that you would need to pass a background check and drug test in order to be eligible.

Technical Equipment Requirements:

  • We require candidates to have a full technical setup during training.
  • You must have your own equipment in order to work this assignment.


Network Requirements ??

  • A wired connection to the local router or modem is required for connectivity. (WIFI connection is not allowed).
  • Laptop or desktop computer with Windows 11. At least 8GB of RAM and a CPU speed of 1.67 GHz or higher. A hardwired internet connection (no Wi-Fi). USB headset. Internet speed of at least 50 Mbps download. A dedicated workspace free from distractions.


Apply for this great position as a remote customer service associate today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Time Management
  • Teamwork
  • Customer Service

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