German speaking customer service roles in Athens - full relocation package

Patrique Mercier Recruitment ES is pleased to announce a prominent opportunity for German-speaking individuals to join a professional customer service team in Athens, Greece. This position encompasses a full relocation package, designed for candidates who are eager to deliver exceptional customer service in a dynamic and culturally rich environment. As part of our esteemed client’s team, you will be responsible for addressing inquiries from German-speaking customers, providing effective solutions, and ensuring high levels of customer satisfaction. Our client is deeply committed to fostering a collaborative and high-performing workplace, and your role will be integral to enhancing the customer experience. Relocating to Athens not only presents a chance to grow your career, but also to immerse yourself in the historical and vibrant backdrop of Greece. We invite you to take the next step in your career and apply for this distinguished opportunity.

Responsibilities

• Deliver exemplary customer service to German-speaking clients through multiple communication channels.
• Address customer inquiries and efficiently resolve issues, ensuring a positive customer experience.
• Maintain a professional and courteous demeanor in all interactions with customers.
• Document customer interactions accurately in the company’s CRM system.
• Collaborate effectively with team members to achieve service goals and enhance team performance.
• Contribute to the development and implementation of processes aimed at improving customer service quality.
• Participate in ongoing training and development opportunities to elevate service standards.

Requirements

• Fluency in German (spoken and written) is essential.
• Strong communication skills with a focus on customer satisfaction.
• Experience in customer service or related roles is preferred.
• Able to thrive in a fast-paced, multicultural work environment.
• Excellent problem-solving skills and meticulous attention to detail.
• Proficient in technology, with a willingness to learn new software.
• Willingness to relocate to Athens and adapt to a new cultural environment.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training

• Good Salary

• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks