Offer summary
Qualifications:
Fluent in Swedish, written and spoken, Strong communication and interpersonal skills, Previous experience in customer service preferred, Ability to work flexible hours, Proficient in using computers and customer service software.
Key responsabilities:
- Provide top-notch customer support via phone, email, and chat.
- Resolve customer inquiries and maintain accurate records.
- Identify customer needs and offer appropriate solutions.
- Collaborate with team members to enhance customer satisfaction.
- Educate customers about services, policies, and promotions.