Job Description:
Senior Product Manager
At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions.
As a company we are committed to meeting and exceeding our customers’ expectations such that we are the first choice for continuing to provide services to them in the long term.
We champion ‘Growth from Within’, both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry.
Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas’ focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs.
POSITION:
Reporting to the Head of R&D and a member of the R&D leadership team, you will lead our whole software and data solution portfolio to the next level of success – developing compelling and commercially focused propositions that ensure wide adoption across the sector. You will be responsible for the success of our Flui Technologies product offerings, from the largest market participants to the new entrants.
You will be responsible for the product vision and roadmap and will execute on this vision, working closely with all Flui teams and customers to bring high-quality solutions to market in a commercially ambitious way.
You will manage the products throughout their lifecycle, accountable for gathering and prioritising product and customer requirements, defining the product vision, and working closely with your collegies to deliver these requirements, creating innovative & winning products. You will work with sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will do this by leading initially the Marketflow and Meterflow pillars (including new modules in these products) within R&D.
You will have deep product knowledge of Flui’s portfolio, have extensive industry knowledge and a creative continuous improvement mindset.
You will be a leader and role model for our teams and people. Being a solid team player is a critical element to success in this role.
JOB RESPONSIBILITIES:
Responsibilities will include:
Defining the vision, purpose, positioning, key elements and differentiators for the BAU software products in the portfolio:
o Build the product stream towards a unified code base inline with the product strategy
o Be the decision maker on Product Functionality and successfully balance the needs of Technical Debt, customer requirements and offensive and defensive features
Actively managing the detailed product/product line roadmap, standards and controls, their evolution and implementation to make them the best they can be for Flui Technologies
Working to lead and mentor Product Owners, other business functions and external stakeholders, including other senior divisional staff on product best practice and strategy
Ensuring that authorisation and control processes are in place for all product management related non-compliances and exceptions and that the risks and issues are exposed, documented, managed and maintained in conjunction with the Head of R&D
Ensuring that the Business Unit monitors, assesses and implements plans to improve (as necessary) product management and design compliance on a regular basis, based on monthly reporting
Provide technical input into the future direction of the products through the use of new technologies and best practice software development practices
Acting as the escalation point and assessor for all product/product line roadmap design issues in line with Business Unit requirements and processes
Constantly seeking to improve policies, standards and controls around strategic product management within the business to ensure that use is maximised and business benefit optimised
Utilises domain/product knowledge to develop/validate solutions to complex technical challenges whilst considering up to date technologies with support from the archetecture team
Own and deliver the holistic Product Roadmap delivery for Marketflow and Meterflow
Engage in senior management discussions and present the solutions from both a technical and business perspective
Mentor, guide and grow team members by passing on personal experience and product/industry knowledge
Meet regualrly with customers (in person where nesessary) to ensure the voice of the customer is heard in the product vision.
JOB QUALIFICATIONS:
Extensive knowledge of the UK utilities industry
Extensive experience in a relevant commercial or technical background with knowledge of software development
Experience with Agile and Iterative Development approaches
Experience of creating and working to project plans and leading small teams together with handling change controls
Excellent problem-solving skills and ability to suggest technical solutions to problems where required
Excellent leadership and line management skills with a proven track record in both.
Your personal characteristics will include:
Results driven and self-motivated with a “can-do” attitude and determination to get software deployed
Ability to support/coach/mentor others in terms of both domain knowledge and product knowledge
Business awareness - able to appreciate the business context and drivers behind the technical solution
Ability to understand the overarching application landscape
Keen to stay ahead of up-to-date technologies
Self-motivated independent individual who works well under pressure
Strong Communication skills. Fluent English
Strong Presentation skills: presenting to groups and an ability to host and drive customer workshops
Strong technical, quantitative and analytical skills
Good team player yet willing to take personal responsibility for resolution of issues
Be energetic, motivated and enthusiastic
Able to demonstrate strong interpersonal skills to provide examples of dealing with people and building relationships at all levels
The ability to take ownership and deliver results.
Business Unit:
Flui Tech - UK
Scheduled Weekly Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
Career Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
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