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Norwegian Speaking Customer Support for Streaming Services

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Norwegian and English, Previous experience in customer support, Strong communication and interpersonal skills, Proficient in computer systems and software, Problem-solving capabilities.

Key responsabilities:

  • Provide exceptional customer support in Norwegian
  • Assist with account management and subscription issues
  • Troubleshoot and resolve technical concerns
  • Guide customers on exploring platform features
  • Collaborate to enhance customer satisfaction
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Norwegian Speaking Customer Support representative for a leading streaming services provider. If you have a passion for entertainment and excellent communication skills, this position is perfect for you!

In this role, you will assist Norwegian-speaking customers with inquiries related to streaming content, subscriptions, and technical issues. Your goal is to ensure that every user has an enjoyable and seamless experience while engaging with the platform.

Our client values customer satisfaction and offers a supportive and fast-paced work environment where you can advance your career in the dynamic world of streaming. Join the team and make a difference in the lives of entertainment enthusiasts!


Responsibilities
  • Provide exceptional customer support in Norwegian for streaming service inquiries
  • Assist users with account management and subscription issues
  • Troubleshoot and resolve technical concerns effectively
  • Guide customers in exploring features and content available on the platform
  • Document customer interactions and follow up on unresolved issues
  • Collaborate with team members to enhance customer satisfaction
  • Stay updated on industry trends and company offerings

Requirements

  • Fluency in Norwegian and English, both written and spoken
  • Previous experience in customer support or a related field
  • Outstanding communication and interpersonal skills
  • Strong problem-solving capabilities and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Proficiency in using computer systems and software applications
  • Passion for streaming services and entertainment content
  • Team player with a positive attitude and eagerness to learn

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Willingness To Learn
  • Teamwork
  • Social Skills

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