Offer summary

Qualifications:

Fluency in Norwegian and English, Previous experience in customer support, Strong communication and interpersonal skills, Proficient in computer systems and software, Problem-solving capabilities.

Key responsabilities:

Provide exceptional customer support in Norwegian

Assist with account management and subscription issues

Troubleshoot and resolve technical concerns

Guide customers on exploring platform features

Collaborate to enhance customer satisfaction

Job description

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Norwegian Speaking Customer Support representative for a leading streaming services provider. If you have a passion for entertainment and excellent communication skills, this position is perfect for you!

In this role, you will assist Norwegian-speaking customers with inquiries related to streaming content, subscriptions, and technical issues. Your goal is to ensure that every user has an enjoyable and seamless experience while engaging with the platform.

Our client values customer satisfaction and offers a supportive and fast-paced work environment where you can advance your career in the dynamic world of streaming. Join the team and make a difference in the lives of entertainment enthusiasts!

Responsibilities

Provide exceptional customer support in Norwegian for streaming service inquiries
Assist users with account management and subscription issues
Troubleshoot and resolve technical concerns effectively
Guide customers in exploring features and content available on the platform
Document customer interactions and follow up on unresolved issues
Collaborate with team members to enhance customer satisfaction
Stay updated on industry trends and company offerings

Requirements