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German Speaking Technical Support roles in Greece -Fully Paid Relocation Package

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Experience in technical support is a plus, Strong problem-solving abilities, Ability to thrive in a fast-paced environment, Willingness to relocate to Greece.

Key responsabilities:

  • Provide technical support to German-speaking customers
  • Troubleshoot and resolve technical issues via multiple channels
  • Deliver clear solutions to enhance customer experience
  • Maintain knowledge of products to assist clients
  • Log customer interactions for service improvement
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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Are you a German speaker looking for an exhilarating career opportunity? Patrique Mercier Recruitment PT is proud to announce German Speaking Technical Support roles in Greece, complete with a fully paid relocation package! This is a fantastic chance to enhance your professional journey while immersing yourself in the beautiful culture and scenery of Greece.

In this position, you will be the go-to expert for German-speaking clients who require technical assistance. Your role will involve diagnosing and troubleshooting a wide range of technical issues, providing effective solutions, and ensuring a top-notch experience for your users. If you're passionate about technology and enjoy helping others navigate challenges, this role is an ideal fit for you. Join our dedicated team and enjoy the benefits of a comprehensive relocation package as you take this exciting next step!

Responsibilities
  • Provide outstanding technical support to German-speaking customers.
  • Identify and resolve technical issues via phone, email, and chat.
  • Deliver clear solutions and recommendations to enhance customer experiences.
  • Maintain in-depth knowledge of products and services to assist clients effectively.
  • Log customer interactions and insights for continual improvement of service.
  • Collaborate with team members and other departments to ensure high levels of customer satisfaction.
  • Participate in ongoing training to build technical skills and service expertise.

Requirements

  • Fluent in German (both spoken and written) with exceptional communication skills.
  • Proficient in English, both spoken and written.
  • Prior experience in a technical support or customer service role is a plus.
  • Strong problem-solving abilities to navigate complex technical issues.
  • Ability to perform well in a fast-paced, evolving environment.
  • A friendly attitude and eagerness to assist customers with their technical needs.
  • Willingness to relocate to Greece and embrace this new adventure.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Technical Acumen
  • Collaboration
  • Customer Service
  • Verbal Communication Skills

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