Offer summary

Qualifications:

Fluent in German and English, Experience in technical support is a plus, Strong problem-solving abilities, Ability to thrive in a fast-paced environment, Willingness to relocate to Greece.

Key responsabilities:

Provide technical support to German-speaking customers

Troubleshoot and resolve technical issues via multiple channels

Deliver clear solutions to enhance customer experience

Maintain knowledge of products to assist clients

Log customer interactions for service improvement

Job description

Are you a German speaker looking for an exhilarating career opportunity? Patrique Mercier Recruitment PT is proud to announce German Speaking Technical Support roles in Greece, complete with a fully paid relocation package! This is a fantastic chance to enhance your professional journey while immersing yourself in the beautiful culture and scenery of Greece.

In this position, you will be the go-to expert for German-speaking clients who require technical assistance. Your role will involve diagnosing and troubleshooting a wide range of technical issues, providing effective solutions, and ensuring a top-notch experience for your users. If you're passionate about technology and enjoy helping others navigate challenges, this role is an ideal fit for you. Join our dedicated team and enjoy the benefits of a comprehensive relocation package as you take this exciting next step!

Responsibilities

Provide outstanding technical support to German-speaking customers.
Identify and resolve technical issues via phone, email, and chat.
Deliver clear solutions and recommendations to enhance customer experiences.
Maintain in-depth knowledge of products and services to assist clients effectively.
Log customer interactions and insights for continual improvement of service.
Collaborate with team members and other departments to ensure high levels of customer satisfaction.
Participate in ongoing training to build technical skills and service expertise.

Requirements

Fluent in German (both spoken and written) with exceptional communication skills.
Proficient in English, both spoken and written.
Prior experience in a technical support or customer service role is a plus.
Strong problem-solving abilities to navigate complex technical issues.
Ability to perform well in a fast-paced, evolving environment.
A friendly attitude and eagerness to assist customers with their technical needs.
Willingness to relocate to Greece and embrace this new adventure.

Benefits