Offer summary
Qualifications:
Fluent German (C1 level), Good English skills (B2 level), EU passport or valid work permit, Customer service experience is a plus, Passion for helping people.Key responsabilities:
- Respond to customer inquiries via phone, email, or chat
- Help customers with technical questions
- Ensure customer satisfaction with friendly support
- Update and maintain customer information
- Work closely with other teams to resolve issues