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Technical Customer Support - Polish Speaking with Relocation to Greece

Remote: 
Full Remote
Contract: 
Salary: 
4 - 4K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Polish Language: C1 level or higher, English Language: B2 level, Strong computer skills, Customer support experience preferred.

Key responsabilities:

  • Provide technical support via chat, email, phone
  • Troubleshoot and resolve technical issues
  • Maintain customer satisfaction with accurate solutions
  • Escalate complex cases to specialized teams
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DailyStaffWorks Human Resources, Staffing & Recruiting Small startup www.dailystaffworks.com
2 - 10 Employees
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Job description

Location: Athens, Greece
Salary: €1045 base + €300 monthly performance bonus
Relocation Support: Provided (Visa not included)

We are looking for a Polish speaking Technical Customer Support Specialist to assist B2C customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

What you’ll do:

  • Deliver excellent technical support to customers via chat, email, and phone
  • 4 weeks of paid training when you start the position
  • Troubleshoot and resolve technical issues related to products or services
  • Escalate complex cases to specialized teams when necessary
  • Maintain customer satisfaction by providing timely and accurate solutions

Requirements

    • Polish Language: C1 level or higher (written and spoken).
    • English Language: B2 level (training provided in English).
    • Relocate to Athens, Greece
    • Strong computer skills and the ability to handle technical queries
    • Experience in customer support or a technical role is preferred but not required

Benefits

  • €1045 base salary with a €300 monthly performance bonus
  • relocation packageto for Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment )
  • Competitive monthly salary + 2 extra salaries per year
  • Health insurance
  • Opportunity to work in a global environment with a leading brand
  • Relocation assistance to help you settle into Athens
  • Ice cream and pizza day in the office

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishPolishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Computer Literacy
  • Customer Service

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