Offer summary
Qualifications:
Bilingual in English and Spanish required, Associate's Degree or Medical Assistant Certification, 1 Year Experience in a Call Center, Experience with electronic appointment scheduling, Proficient data entry skills.
Key responsabilities:
- Provide quality customer service to staff and patients
- Manage calls, schedule appointments, and handle queries
- Maintain confidentiality and knowledge of insurance billing
- Strive for efficiency and improve job competencies
- Perform other duties as assigned