Human Resources Specialist (Partial Remote) - HR Shared Services

Minimum Qualifications:

Bachelor’s Degree or equivalent and two years of related experience.

Preferred Qualifications:

• Experience with Benefits (Retirement and Insurance).
• Peoplesoft systems.
• Records management experience.
  
  

Job Summary:

To provide general–level expertise and analysis of the administrative and business activities related to core processes within HR Shared Services. Ensures process and operational continuity of entity and department-level transactions.

Job Duties:

• Develops and maintains Standard Operational Procedures (SOPs) for HR Business Service Center, updates SOPs as needed for greater efficiency and to reflect the requirements of internal stakeholders and relevant federal, State of Texas and UT system rules and regulations
• Partners with other departments in Human Resources to identify and document best practices processes for HR Shared Services functions, and to resolve any throughput issues
• Studies and analyzes data on HR Shared Services work to report on trends and identify best practice areas and areas for improvement. Writes reports for presentation to the Director, HR Benefits & Employee Services, and other HR leadership
• Provides prompt, courteous, and accurate assistance to internal customers by investigating and actively seeking resolution to internal customers’ problems and concerns.
• Evaluate plans and programs within the HR Business Service Center and make recommendations for strategic changes in alignment with the organizational goals.
• Develops and maintains accurate information within the Human Capital Management System (HCM) and HR Business Center Customer Relationship Management System (CRM).
• Coaches, develops, and consults with employees, team members, and management.
• Works cross-functionally across the spectrum of shared services comprehensive areas according to demand.
• Adheres to all UTMB and HR Shared Services policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
• Maintains required documentation relating to customer interactions.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency while supporting department-based goals that contribute to the success of the organization. Serves as preceptor, mentor, and resource to HR Business Service Center Team
• Participates on project teams as assigned or performs special projects as requested by leadership
• Adheres to internal controls and reporting structure
• Performs related duties as required.
  
  

Knowledge/Skills/Abilities:

• Experience in PeopleSoft HCM version 8.8 or higher and above average knowledge of PS-HCM data structures/modules as well as a working knowledge of MS Excel.
• Demonstrates ability to manage multiple priorities and use critical thinking skills to make decisions with minimal guidance.
• Strong attention to detail and problem-resolution skills.
• Maintains a high level of confidentiality when researching and responding to customer inquiries/issues.
• Ability to work independently or in collaboration with peers and business partners in a seamless manner.
• Ability to interpret policies and procedures within the HR Shared Services and determine when escalation of an issue is appropriate. Must have strong verbal and written communication skills and the ability to interact effectively with employees at all levels of the organization.
  
  

Salary Range:

$46,000.00 to $58,000.00, actual salary commensurate with experience.

Work Schedule:

Partial remote, Monday through Friday, 8am to 5pm, and as needed on occasion.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Primary Location

United States-Texas-Galveston

Work Locations

0140 - Administration Bldg

Job

Business, Managerial & Finance

Organization

UTMB Health

Regular

Shift

Standard

Employee Status

Team Lead / Technical

Job Level

Day Shift

Job Posting

Aug 27, 2024, 1:19:59 PM