Offer summary
Qualifications:
5+ years of Customer Success experience, Experience with enterprise and/or SaaS, Strong project/program management skills, Technical acumen for API-based products, Excellent communication skills.Key responsabilities:
- Develop customer relationship strategies
- Collaborate on tools for upselling and renewals
- Educate stakeholders on enterprise offerings
- Create partner-facing collateral and presentations
- Engage and problem-solve across all levels