Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
We require a Desktop Commercial Property Adjuster to complement our existing team, handling a portfolio of Commercial material damage and Business Interruption losses.
You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager.
Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular to provide guidance and mentoring in relation to more complex and challenging claims.
Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within London or the Home Counties area would be an advantage.
You will have/will be:
Customer focus with a track record of delivering outstanding levels of service
Solid experience of dealing with commercial claims
Ideally be or have a commitment to progress with ACII and ACILA qualifications
Superb communications skills
IT proficient
Ability to work as part of a team
The ability to work on your own initiative and take ownership of your own caseload of claims
Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim
Able to build good relationships with clients
Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge
Be able to prioritise your workload on a daily basis
Ideally be educated to an advanced level
What will you get for this role?
Competitive salary depending on skills, experience and qualifications
Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
Healthcare scheme
A Self Invested Personal Pension Scheme
Holiday allowance of 25 days plus bank holidays
Discounts on various products and services
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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