Offer summary
Qualifications:
Fluent in German, spoken and written, Previous customer service experience preferred, Excellent communication and interaction skills, Analytical problem-solving ability, Willingness to relocate and adapt.
Key responsabilities:
- Handle customer inquiries in German across various channels
- Ensure high customer satisfaction through timely resolutions
- Document all interactions in the CRM system
- Collaborate with departments for a seamless customer experience
- Participate in training for product knowledge and service improvement