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Finnish speaking customer support in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Finnish and English, Previous customer support experience preferred.

Key responsabilities:

  • Provide exceptional customer support in Finnish
  • Troubleshoot and resolve customer issues
  • Guide customers through services and account management
  • Document customer interactions accurately
  • Collaborate with team members to improve quality
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Finnish Speaking Customer Support representative, located in beautiful Greece! Join our client, a renowned company in the customer service sector, and be part of a dynamic team dedicated to providing outstanding support to Finnish-speaking customers.

In this role, you will assist customers with inquiries, guide them through services, and resolve any issues they may encounter. Your ability to communicate effectively and efficiently will help enhance the overall customer experience and foster loyalty.

Our client provides a vibrant work environment and values team collaboration. Don't miss this chance to expand your career while enjoying the rich culture and stunning landscapes of Greece!


Responsibilities
  • Deliver exceptional customer support in Finnish for various inquiries
  • Troubleshoot and resolve customer issues proactively
  • Guide customers through service features and account management
  • Document customer interactions and feedback accurately
  • Work collaboratively with team members to improve service quality
  • Contribute to team objectives and performance metrics

Requirements

  • Fluency in Finnish and English, both written and spoken
  • Previous experience in customer support or a related field is preferred
  • Excellent communication skills and genuine customer focus
  • Strong problem-solving abilities and attention to detail
  • Able to adapt to a fast-paced work environment
  • Willingness to work in Greece
  • Team player with a positive attitude
  • Interest in technology and a passion for helping customers

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishFinnishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Adaptability
  • Detail Oriented
  • Verbal Communication Skills

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