Offer summary
Qualifications:
3+ years of tax preparation experience, Minimum of 30 tax returns annually, Knowledge of tax laws and Form 1040, PTIN required, EA/CPA/JD preferred, Technology proficiency for customer support.Key responsabilities:
- Provide individual tax troubleshooting support
- Deliver accurate tax advice to customers
- Assist customers in data gathering for taxes
- Schedule customer meetings and document interactions
- Utilize video-enabled software for communication