Client Success Manager
Corporate: Raleigh, North Carolina, USA
1 Glenwood Ave. Suite 1001 Raleigh, NC 27603
Job Title: Client Success Manager
Department: Sales
Status: Remote - Full-time
Who are we?
A leading provider of communications and compliance technology solutions designed to connect public and private businesses to their audiences.
“Issuer Direct is the public company’s company.” – Brian Balbirnie, CEO
Headquartered in the heart of downtown Raleigh, Issuer Direct has a fun and inclusive work culture with employees based in over 15 countries worldwide! As we continue to skyrocket in growth, we're committed to growing our communities and our people by offering amazing perks, professional development, and opportunities for you to power your career.
Issuer Direct is one of the fastest growing in the industry and it's a top value is taking care of the people who make our company great. Interested? Join us and contribute to the growth of amazing company!
We are looking for a highly motivated sales individual to join our Sales Team!
You will be responsible for building a territory and a pipeline of qualified clients, utilizing our database and CRM to assist your sales efforts. We have a high activity, fast paced sales environment where closing business is the top priority for meeting quotas, building/managing pipelines, and creating strong relationships. You will have the opportunity to earn uncapped annualized commissions alongside a base salary.
The Job:
- Develops new business opportunities through individual prospecting.
- Takes a lead role in the development of proposals and presentations to create and nurture business opportunities and partnerships.
- Identifies trends and client needs, building a short/medium/long-term sales pipeline in accordance with targets, providing weekly updates to forecast.
- Builds and prioritizes target prospects lists.
- Researches organizations and individuals to identify potential clients in the territory.
- Contacts potential clients to establish rapport and arrange introductory meetings.
- Maintains CRM to capture sales analytics and stays current on leads and follow up activities.
- Attends industry events to stay abreast of market conditions and competition and establish relationships with clients and prospects.
- Builds strong partnerships with relevant departments to identify opportunities and grow our subscription business.
- Provides appropriate sales tracking and reporting as required leveraging Salesforce throughout the entire sales process.
- Performs other related duties as assigned.
Qualifications & Skills:
- Engage and partner with clients and internal partners as required
- Excellent prospecting, selling, and closing skills
- Excellent oral and written communication skills
- Ability to set, drive and achieve sales goals independently
- Ability to prioritize and leverage resources successfully
- Excel in problem-solving
- Self-driven individual with the ability to work remote
- Excellent time management and organizational skills
- Proficiency in PC/Internet technologies, Salesforce, and Microsoft Office Suite
- BA/BS degree or equivalent work experience required
- 2+ years’ sales experience selling into new accounts required
- Experience in selling a SaaS based platform preferred
What Issuer Direct Offers You!
- 100% company paid medical coverage, with optional dental & vision benefits
- 100% company paid Short-Term Disability, Long-Term Disability, and Life Insurance
- 100% company paid Telemedicine
- Employee Assistance Program & Health Advocate available for all employees
- Flexible Spending Account (FSA) & Health Savings Account (HSA)
- Company discounts on social & entertainment
- Parking Stipend
- 401(k) with match
- Generous and flexible PTO policy & Holiday Pay
Issuer Direct is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Visit us at https://www.issuerdirect.com/company/careers
