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Czech Speaking Customer Service Specialist - fully paid relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Czech and English, Prior experience in customer service preferred, Proficient in computer systems and software.

Key responsabilities:

  • Respond to inquiries via phone, email, chat
  • Assist customers with products, orders, returns
  • Resolve complaints and provide solutions
  • Maintain accurate records of interactions
  • Collaborate with team to improve satisfaction
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is currently seeking a Czech Speaking Customer Service Specialist to join our team in Greece with fully paid relocation. In this role, you will provide exceptional customer support to Czech-speaking customers, helping them navigate through inquiries, complaints, and product information.

This opportunity allows you to experience the vibrant culture of Greece while working in a dynamic and supportive environment.


Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Assist customers with product information, order processing, and returns
  • Effectively resolve customer complaints and provide solutions
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to enhance customer satisfaction
  • Stay informed about product knowledge and company policies
  • Follow established procedures and adhere to quality standards

Requirements

  • Fluency in Czech and English, both written and spoken
  • Prior experience in customer service or a related field is preferred
  • Excellent communication skills and the ability to build rapport with customers
  • Strong problem-solving skills and the ability to remain calm under pressure
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented and dedicated to providing exceptional customer service
  • Willingness to relocate to Greece
  • Proficient in using computer systems and software applications

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishCzechEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented
  • Multitasking
  • Motivational Skills
  • Verbal Communication Skills
  • Computer Literacy

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