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Italian Technical Support Job in Greece (Relocation to Greece)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in Italian and English, Prior experience in technical support helpful, Strong troubleshooting skills, Proficient in computer systems applications, Valid European Passport or ID.

Key responsabilities:

  • Provide technical support via phone, email, and chat.
  • Troubleshoot software, hardware, and network issues.
  • Maintain records of customer interactions.
  • Collaborate with team for customer satisfaction.
  • Stay informed about products and procedures.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is pleased to offer exciting opportunities for Italian Technical Support positions in Greece, complete with a relocation package! If you are enthusiastic about technology and fluent in Italian, this is the opportunity you've been waiting for!

As an Italian Technical Support Representative, you will be responsible for providing exceptional technical assistance to Italian-speaking customers. You will troubleshoot a variety of technical issues and ensure that customers receive the support they need.

This position offers you the chance to strengthen your technical skills, enhance your customer service capabilities, and enjoy the beautiful and lively atmosphere of Greece!


Responsibilities
  • Provide high-quality technical support to Italian-speaking customers via phone, email, and chat
  • Troubleshoot and resolve software, hardware, and network-related technical issues
  • Maintain detailed and accurate records of customer interactions and problem resolutions
  • Collaborate with team members to achieve outstanding customer satisfaction
  • Stay informed about product updates, services, and company policies
  • Follow company procedures and adhere to quality standards

Requirements

  • Fluency in Italian and English, both written and spoken
  • Prior experience in technical support or customer service is a plus
  • Strong problem-solving and troubleshooting skills
  • Excellent verbal and written communication abilities
  • Ability to work efficiently in a fast-paced environment
  • Detail-oriented and committed to providing exceptional customer service
  • Familiarity with software, hardware, and basic networking principles
  • Proficient in using various computer systems and applications
  • Willingness to relocate and work in Greece
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportSpeech FluencyNetworking BasicsComputer Hardware

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
Are you interested?

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