Offer summary

Qualifications:

Fluency in Italian and English, Prior experience in technical support helpful, Strong troubleshooting skills, Proficient in computer systems applications, Valid European Passport or ID.

Key responsabilities:

Provide technical support via phone, email, and chat.

Troubleshoot software, hardware, and network issues.

Maintain records of customer interactions.

Collaborate with team for customer satisfaction.

Stay informed about products and procedures.

Job description

Patrique Mercier Recruitment is pleased to offer exciting opportunities for Italian Technical Support positions in Greece, complete with a relocation package! If you are enthusiastic about technology and fluent in Italian, this is the opportunity you've been waiting for!

As an Italian Technical Support Representative, you will be responsible for providing exceptional technical assistance to Italian-speaking customers. You will troubleshoot a variety of technical issues and ensure that customers receive the support they need.

This position offers you the chance to strengthen your technical skills, enhance your customer service capabilities, and enjoy the beautiful and lively atmosphere of Greece!

Responsibilities

Provide high-quality technical support to Italian-speaking customers via phone, email, and chat
Troubleshoot and resolve software, hardware, and network-related technical issues
Maintain detailed and accurate records of customer interactions and problem resolutions
Collaborate with team members to achieve outstanding customer satisfaction
Stay informed about product updates, services, and company policies
Follow company procedures and adhere to quality standards

Requirements