Senior Commercial Performance Analyst - Customer Health

Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. 

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

Due to an internal move, an excellent opportunity has become available for a talented Senior Commercial Performance Analyst to work closely with our Member Health team. 

Reporting into the Strategy and Analytics Lead, this role plays a key role in delivering analytical insights and recommendations that enable timely and informed decision making to enhance member and enterprise value.

Key accountabilities will include:

• Analysing data to measure KPIs related to program performance and outcomes against the business case

• Using advance analytics techniques, systems and software to resolve key questions in a timely fashion by developing fact-based strategic recommendations

• Performing complex data analysis, create high quality dashboards/reports

• Presenting clear, logical and action-oriented recommendations and plans to business owners and Steering Groups

• Enhancing data management processes, tools and capabilities by contributing to continuous improvement activity and lifting skills by sharing knowledge and experience

• Ensuring quality and availability of information is optimized, including co-ordination and consistency in which the information is reported

About you:

To be considered successful as the Senior Commercial Analyst – Customer Health, you will have at least 3 years’ experience in data analysis. A proven track record of using Excel, SQL and Tableau would be considered highly advantageous.

You will have advanced ability in data extraction and mining. Demonstrated expertise in using extremely large, complex data sets to draw conclusions and effectively communicate findings with both technical & non-technical teams

Strong stakeholder management, ability to build meaningful relationships and clear communication skills are imperative.

An eye for detail, and a proactive approach to work will help you succeed. You will also be a big picture sort of thinker with strong commercial acumen.

You are analytical with a strong attention to detail and your problem-solving ability is one of your strengths. Your approach to work is innovative and collaborative.

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via careers@medibank.com.au or (03) 8622 5666.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

To start small and impact bigger.