Product Specialist (Gitlab , Elastic, Zabbix& Grafana)

Job description

You will be responsible for configuring, using and supporting the end-user side of one or more Open Source applications for our customers in the Benelux.

You will become the go-to person for all use cases, configuring of dashboards and workflows, integration setups with other tools, etc ... Depending on the product, this will be in either DevOps environments, where an understanding of what developers are doing on a daily basis is key, or in search/security environments or monitoring/reporting setups.

We believe in personal development and give our engineers the chance to develop themselves, get certified and stay ahead in an atmosphere where innovation, customer focus and a flat company structure are key.

Profile

• A degree is a plus but not mandatory, your knowledge and passion about technology and maybe even - Linux and Open Source are as important. You know how to use your broad IT knowledge in a business environment and have a passion for the usability side of infrastructure products.
• You have good knowledge of dashboard concepts and basics or devopment environments - in that case CI/CD is nothing new
• Previous experience in a similar role is a definite plus
• Knowledge of the products we use is a plus, but not required. Extensive training is foreseen in the first months on the job
• You have good understanding of Networking, Operating Systems and Applications.
• You are fluent in at least two out of these three languages: Dutch, English or French.
• Customer service skills: you always put the customer first. Your goal is a solution that works.
• Communication skills: you make sure that your advice & documentation for customers and colleagues is accurate & understandable.
• 
  

What we offer

• Working with the latest and greatest in open source technology.
• The opportunity to get trained, specialised and certified.
• Integration in a team of highly skilled experts.
• A team of colleagues that not only help our customers, but as important, help each other out.
• Working in the great atmosphere of a dynamic, fast growing company.
• Challenging and cutting edge projects for national and international customers.
• A competitive salary with extralegal benefits.
• A company car and fuel card if you want or need one - other packages available
• A hybrid way of working : we work from home, the office or our 3 remote offices - whatever fits the task at hand best. But we also appreciate the presence of our colleagues, so we get together as much as we feel is needed.