Offer summary
Qualifications:
At least 1 year experience in B2C Sales or Customer Service, Strong interpersonal, written, and verbal communication skills, Experience in Education, Renewable Energy, or related industries.
Key responsabilities:
- Manage a team offering customer support
- Oversee customer service processes and resolve complaints
- Conduct quality assurance surveys and provide feedback
- Curate communication mediums for offers and updates
- Maintain a pleasant environment and foster team development