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Process Coordinator

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

United States

Offer summary

Qualifications:

1+ years of coordinator-level experience, Bachelor’s degree or equivalent experience, Basic proficiency in Microsoft Excel, Experience with project execution under tight deadlines, Ability to learn new technology quickly.

Key responsabilities:

Troubleshoot Noosh user issues and root causes
Conduct training for new hires and suppliers
Maintain existing reports and develop new ones
Update configuration settings and upload invoices
Develop SOPs and streamline processes

HH Global Marketing & Advertising Large https://www.hhglobal.com/

1001 - 5000 Employees

See more HH Global offers

Job description

Your missions

Purpose of the Job

The Process Coordinator is a critical thinker and will be creating workflow processes for our Noosh platform. This person will be able to remediate errors and escalate to level 2 support. They will have clear communication skills and be a liaison between HHG staff, suppliers and Noosh staff.

Key Responsibilities

Troubleshoot Noosh user issues by understanding root causes and engaging appropriate groups – vendor governance, finance, Noosh.
Update configuration settings.
Work with Noosh support desk to resolve system issues.
Conduct New Hire training and supplier onboarding training.
Add content for clients, suppliers, contacts, and spec templates.
Maintain existing reports and assist with developing new reports.
Develop and update SOPs, processes for suppliers, production managers, and Sales teams.
Work directly with stakeholders to streamline processes, resolve support issues, and escalate to level 2 when needed.
Upload non-compliant supplier invoices in a timely manner.

Knowledge, Skills + Experience

1+ years of relevant or coordinator-level experience.
Bachelor’s degree in a related discipline or equivalent work experience.
Excellent written and verbal communication skills.
Basic proficiency with Microsoft Office software, specifically Excel.
Demonstrated aptitude in learning new technology for application in a professional environment.
Experience executing projects within tight deadlines.
Resilient with the ability to thrive in a shifting environment.

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.

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