Business Analyst

TheSoul Publishing is one of the world’s most popular online media companies. We produce entertaining, positive and original content — including videos, articles, animation, and music — for our 2 billion followers on social media channels, such as 5-Minute Crafts, Bright Side and 123 GO!. Behind the scenes, there is our team of 2,000+ creative minds working remotely from 70 countries.

Our IT team is working on a wide variety of projects. Our solutions are uniquely designed with complex business logic, high workloads, and microservice architecture. Our IT team continues to grow, and we are looking for an experienced Business Analyst

Responsibilities

• Serve as the primary point of contact for IT requests related to process automation in Legal, Finance, Sales, HR, and Operational departments.
• Analyze requests from stakeholders, manage a backlog of IT initiatives, and establish priorities.
• Develop software requirements for the proposed solutions based on stakeholder needs.
• Research and analyze third-party solutions available in the market to meet requirements.
• Collaborate with software engineers to implement custom solutions, including integrations, automations, and applications.
• Lead IT projects managing the full lifecycle from initiation and scope definition to regular reporting and project closure.
• Communicate with IT vendors (e.g., Asana, Slack, Ironclad, HubSpot).
• Review legal documentation from an IT perspective when purchasing software.
• Manage transitions to new software, upgrades to advanced subscription plans, and the decommissioning of old software.
• Develop automations using no-code tools (e.g., Workato and pre-built features in third-party systems).

Requirements

• 5+years of relevant experience in business analysis, project management;
• Strong knowledge of the business analysis lifecycle.
• Strong project management skills with solid understanding of SDLC.
• Understanding of software integrations and automations (REST API / GraphQL / RPC).
• Critical thinking skills with the ability to challenge requirements.
• Experience in implementing third-party solutions in corporate processes.
• Experience in leading collaborations with third-party IT vendors.
• Experience in projects involving the implementation of integrations, custom automations, or applications.
• Proficiency in English and Russian with strong written and verbal communication skills, particularly for interacting with stakeholders

Conditions

• A competitive salary (we will discuss this individually) with performance-based bonuses;
• Full-time remote work: you get to work from any place in the world;
• Grow, develop, study: 800+ trainings and materials in our internal academy, individual educational courses, transparent knowledge sharing within the company, constant feedback from the manager, no limits to launching new initiatives;
• A cool experienced technical team, talented co-workers and a creative atmosphere;
• A tech-savvy approach and carefully structured processes: no bureaucracy, an ecosystem friendly to new ideas, transparent task management, asynchronous communication (fewer meetings and more thoughtful written communication).

We appreciate your interest in our job vacancies and the company. Your CV will be reviewed carefully by our team, and if we are ready to move forward with your application, one of our recruiters will contact you and explain the subsequent steps.

TheSoul Publishing is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. We celebrate diversity and we do not discriminate based upon race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other characteristic protected by law. We care for the privacy of our candidates and all the data you provide to us is maintained, protected, and confidential.