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REMOTE-Russian Call Center Representative (NY STATE ONLY)

fully flexible

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

New York (USA), United States

Offer summary

Qualifications:

1+ year experience in call center, retail, customer service or administration from healthcare, Fluent in English and Russian, Ability to converse medically in both languages, Requires a quiet private workspace with reliable internet, Typing speed of 30WPM or more.

Key responsabilities:

Provide customer service to Medicaid enrollees and providers
Adhere to NYSDOH Policies and Procedures
Work alongside a family-oriented team of representatives
Manage transportation and medical queries effectively
Assist during growing expansion opportunities

TEKsystems Management Consulting Large https://www.teksystems.com/

10001 Employees

HQ: Chicago

See more TEKsystems offers

Job description

REMOTE-Russian Call Center Representatives (NY STATE RESIDENCE ONLY)

Full-time and Part-time Shifts Available* You have a chance to work alongside our talented team of Bilingual-Russian Call Center Representatives, remotely! (MUST LIVE IN THE STATE OF NEW YORK). You'll be responsible for partnering with Medicaid enrollees, transportation providers, medical providers and/or facility to provide great customer service while understanding, adhering to, and enforcing NYSDOH Policies and Procedures.

For Your Experience And Skillset We Are Offering…

Career Advancement – Growing office and company, a lot of opportunity to grow long term with the company as they are looking to expand in the NE

Enticing Culture – Family-oriented call center with 20+ customer service representatives, where everyone is treated like family

Remote Login – Work from the comfort of your home! Equipment provided.

Job Freedom – Team leads allow you to work autonomously without an overbearing presence

Qualifications

1+ Call center / retail / customer service / administration from healthcare
Fluent in English AND Russian

Must be able to have a medical conversation in BOTH languages

Must have a quiet and private work space, no distractions, with reliable internet
Must be
Type 30WPM+
No time off in the first 120 days

Work Environment

Location: REMOTE - Must live in New York State
Equipment provided
Full time and part time shifts available

If you or anyone you know is interested please apply

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.