Offer summary
Qualifications:
Completed training as an IT specialist, Experience in operating systems and communication technology, Solid knowledge in network technology and server infrastructure, Good level of English and excellent German skills, Willingness to participate in shift work.Key responsabilities:
- Analyze errors and provide solutions for IT user problems
- Manage time-sensitive security incident tickets
- Communicate with internal and external customers effectively
- Support communication pathways and projects in IT service management
- Track ticket status in service level management
