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Operations Analyst

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Salary: 
2 - 2K yearly
Experience: 
None
Work from: 

Offer summary

Qualifications:

Strong analytical skills, Proficiency in SQL, Experience in project management.

Key responsabilities:

  • Identify inefficiencies in operational systems
  • Transform data into strategic insights
  • Manage high-visibility projects
  • Design user journeys and SOPs
Clipboard Health logo
Clipboard Health Information Technology & Services Scaleup https://culture.clipboardhealth.com/
51 - 200 Employees
See more Clipboard Health offers

Job description

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Your missions

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.

About the Role:

The Strategic Ops team drives several core operational services on the worker side of the marketplace including Product Ops, Tech Ops, Knowledge Ops, & Business Intelligence. This is a highly cross-functional role where you will leverage your analytical & operational skills to help drive the success & visibility of new operational deployments in Strategic Ops. 

As an Ops Analyst, this includes key responsibilities such as: 

  • Systems-Thinking: Leverage first principles thinking to surface systems-level inefficiencies and architect high-impact interventions across critical operational functions within the marketplace.
  • Data Analysis (SQL): Convert raw data into strategic insights that drive customer-centric decision-making across all phases of the project delivery lifecycle.
  • Project Ownership: Own high-visibility projects and work closely with other stakeholders (e.g. Product & Engineering) to design and deploy new features & flows that drive maximum customer value.
  • Process Design: Map out user journeys & SOPs across various touchpoints, identifying pain points and opportunities for process optimization.

You might be a good fit for this role if you get excited about: 

  • Innovation at Scale: Work on cutting-edge projects that leverage emerging technologies such as generative AI to impact thousands of healthcare workers each day.
  • Impact on Healthcare: Contribute to a mission-driven company that makes a real difference in lifting healthcare workers up the socioeconomic ladder.
  • Extreme Ownership: As one of the first hires in a strategic function, there's significant potential for career advancement in an extreme-ownership role as the team and company grow.
  • Cross-functional Exposure: You will gain invaluable experience working across multiple departments, enhancing your understanding of the different parts of a high-growth unicorn startup.
  • High-velocity Startup Environments: Enjoy the dynamism of a startup culture backed by the resources and stability of a profitable $1.3B-valued company.

Required profile

Experience

Level of experience: None
Industry :
Information Technology & Services
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • verbal-communication-skills
  • analytical-skills
  • systems-thinking
  • Problem Solving

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