Field Sales Trainer (For Internal Use Only)

Intra-Cellular Therapies Inc. is a publicly traded biopharmaceutical company headquartered in New York City. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. Currently celebrating our 22nd anniversary, we have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver.

About the Role

The Field Sales Trainer (FST) role is a transitional, developmental role offered to current ITCI sales professionals whose long-term career interests may include a first line sales manager role and/or other field or home-office roles. This is a remote position.

Job Responsibilities

Sales Training Department (45% of role): 

• Support the Managers, Sales Training with new hire training, including salesforce expansion and new hire training classes as/when necessary 
  • Assist with specific Phase I training initiatives through new hire touchpoints
  • Mentor new NSSs through the Phase I training experience
  • Provide field perspective during Phase II training workshops 
  • Facilitation of Phase II workshops 
  • Assist with role play and certification exercises in Phase II classes
  • Maintain knowledge of and provide coaching to compliance guardrails during practice sessions
  • Inspire adoption of the ITCI Engagement models during practice sessions
  • Conduct field rides following Phase II to support implementation, provide appropriate message and compliance coaching, and collect insights that will aid Sales Training Department in improving new hire training program. 
    
• Assist Sales Training with POA, NSM, and other sales meetings 
  • Contribute to concept and content development of training workshops 
  • Serve as training department liaison to commercial team when/as necessary 
  • Contribute to workshop deployment during meetings, Train-the-Trainer session. 
  • Assist/lead training workshops and Train-the-Trainer sessions 
  • Provide coverage, conduct regional workshops and activities for vacant regions 
  • Conduct post-meeting field rides to support implementation, provide appropriate compliance coaching, and gather feedback to assist Sales Training in identifying NSS training needs/best practices Assist Sales Training with drug or indication launch initiatives 

•  Assist Sales Training with drug or indication launch initiatives 
  • Serve as training department liaison to commercial team when/as necessary 
  • Reinforce product and disease state pre-launch modules 
  • Contribute to workshop deployment during launch meetings, Train-the-Trainer sessions 
  • Assist with and conduct certifications when/as necessary 
  • Conduct post-launch field rides to support implementation, provide appropriate compliance coaching, and gather feedback to assist Sales Training in identifying NSS training needs/best practices  

Area Field Sales Training Support (40% of role):

• Conduct field rides
  • Regularly with sales professionals
    • To support implementation of training initiatives
    • To identify NSS training needs

• As requested by ASD, RBMs
  • To support pull-through of training concepts, provide skills coaching
  • Execute Area focus initiatives as determined by ASDs and Sales Training
  • Assist ASD with operational and training coverage during RBM vacancies as able, appropriate, and/or necessary
  • Attend Area and Regional calls to provide Sales Training support and identify NSS training needs or best practices
  • Serve as Area product/disease state knowledge expert utilizing approved resources during localized training and field rides

Miscellaneous

• Complete all company and job-related training as assigned within the required timelines.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 
• Duties, responsibilities, and activities may change at any time with or without notice 

Job Requirements

• Bachelors Degree
• One (1) year of tenure in current role at Intra-Cellular Therapies and must have received a performance rating of “Valued” or better to be considered.
• Must have support from current first and second-line managers - completion of an internal application form is required.
• Sales performance must be in the Top 50% (average over the last 8 quarters).
• Must be able to travel 40% of working days or as required based on company needs.
• Must demonstrate previous or current leadership ability within their respective team, advisory committee, or additional leadership abilities acknowledged by sales leadership.
• Must be able to perform all essential functions of the position, with or without reasonable accommodation.

Intra-Cellular Therapies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other legally protected status.