Profile
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
Ensures proper tracking of work requests through completion, identification/documentation of tasks and deliverables from initiatives and projects. Logs and tracks project risks and issues, and other administrative duties supporting department leadership. Supports committee and other meetings as required.
Education & Experience
Required:
- Bachelor's degree in Business, Computer Science, Mathematics, or related field or equivalent experience
- If supporting TRICARE contract, must be a U.S. Citizen
- If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
- Proficient with Microsoft Office Word, Outlook, Excel, and PowerPoint and Adobe programs
- 3 years’ experience in department support tracking and managing of workflow; spreadsheet development and maintenance; and project planning and management
Preferred
- Experience with project management and Agile projects and the associated documentation
- Experience in a healthcare environment
- Experience in a fast-paced, complex organization
Key Responsibilities
- Ensures thorough tracking of work requests and project status.
- Provides cutting-edge service and support in order to maintain strong relationships with project teams and internal customers.
- Maintains current tracking documents, files, and repositories for customers. Ensures changes are documented and retained in accordance with requirements.
- Tracks all changes to priorities and requirements modifications.
- Develops and maintains spreadsheets to track and monitor project progress, reporting needs and other department activities and deliverables.
- Learns department operations and assist with process improvement initiatives.
- Drafts, edits and produces department documents.
- Functions as project resource for the department.
- Manages meeting preparation, scheduling, minutes and due-outs.
- Performs other duties as assigned.
- Regular and reliable attendance is required.
- Supports Vice President and Director with Board, Executive Advisory Board, TRO-W, CLT, Exec OPS, OPS Team and other committee reports and presentations.
- Develops spreadsheets to track information related to department project work including vendor expenses, invoices and contracts. Researches information on the web to support department projects, compiles relevant information, and summarizes results.
Competencies
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapts to different styles; listens critically; collaborates.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
Multi-Tasking / Time Management: Prioritizes and manages actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Team-Building / Team Player: Influences the actions and opinions of others in a positive direction and build group commitment.
Working Conditions
Working Conditions
- Availability to work before and after normal business hours and weekends as necessary
- Works within a standard office environment, with minimal travel
- Extensive computer work with prolonged periods of sitting
Company Overview
Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Generous paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $58,000- $64,000 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
