We are looking for a full-time Business Development Consultant to take on ownership of a portfolio of clients in EMEA for Pamoja.
Founded in Oxford in 2009, Pamoja is the leading online course provider for the world’s most sought-after international secondary school curricula. It is the only company authorised by the International Baccalaureate to provide supplementary online courses for the IB Diploma.
Over the past decade, Pamoja has developed a truly global community of learners. It has expanded the curriculum of its international school customers and provided its students with a broader range of course options and increased opportunities for personalised learning. During the 2023-24 academic year, Pamoja enrolled more than 3,600 students from 749 schools in 110 countries.
If you have a passion for education and have the proven ability to own client relationships and drive highly consultative business development opportunities, we would like to hear from you.
This position combines new sales and account management, which is critical for the growth of our business. You will be responsible for developing long-term relationships with customers and overseeing sales.
A successful candidate will be self-driven and able to focus on their priorities while working cooperatively with others to ensure excellent client service.
We seek personable and professional Business Development Consultants willing to be creative and think outside the box while aligning their work with broader team and company goals.
RESPONSIBILITIES
- Manage a portfolio of accounts to achieve long-term success.
- Directly responsible for achieving budgeted sales from Pamoja products within the territory.
- Set and track your region's sales account targets aligned with company OKRs.
- Develop positive relationships with clients, act as the point of contact, and handle customers’ needs.
- Undertake a consultative customer needs analysis to identify the buying motivation for adopting Pamoja Online Courses as an integral part of the school's curriculum.
- Generate new business utilising existing and potential customer networks.
- Manage all new customer opportunities through the Pamoja sales cycle, from prospect to close, ensuring all opportunities are logged accurately in the CRM.
- Resolve conflicts and provide solutions to customers promptly.
- Support Finance with chasing up unpaid invoices for your school accounts.
- Provide weekly goals/forecasts and reports as required.
- Report on the status of accounts - track and monitor the health of customer accounts through regular health checks/pulse checks.
- Communicate professionally, effectively, and knowledgeably internally and externally at all levels, both in person and via phone or video call.
- Represent Faria/Pamoja at worldwide IB conferences.
- Ensure that customers receive the highest level of consistent customer service. Display a positive, enthusiastic, and professional attitude and manage customer issues appropriately.
- Coordinate with the School Services/Admissions teams to ensure a smooth client transition at the point of registration.
- Work individually and as part of a team, creating and maintaining positive relationships within each targeted school.
- Work closely with the Faria AM’s/Sales team to share customer information and support lead generation across products for Faria and Pamoja.
- Contribute to team professional development.
- Work closely with Marketing, School Services, and Academics to support and share relative business intelligence and market trends.
Requirements
- 3+ years prior sales or account management experience in EdTech or SaaS.
- Strong written and oral English communication skills with careful attention to detail and a natural flair for building effective relationships.
- Interest in EdTech and desire to make life better for students and schools.
- School admissions/administration/technology experience is a bonus.
- A passionate, competitive attitude, & ambition to achieve.
- Demonstrated self-learning.
- To thrive in a dynamic, fast-evolving environment, a team player with exceptional influencing and communication skills and a flexible approach is essential.
- A candidate who understands having conversations at different levels of the education sector and adapting their skills and knowledge to varying needs.
Benefits
- Base salary is based on experience and OTE.
- Monthly Health & Wellness Allowance
- Office lunch & team socials
- Professional Development opportunities
- Unlimited book budget.
- Additional benefits such as pension and 25 days holiday also apply.
All qualified applicants will be considered for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.
Please note: Only shortlisted candidates will be contacted due to a high volume of applicants.
ABOUT FARIA EDUCATION GROUP
At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we are leaders in international education systems and services.
We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous data protection and security standards, ensuring first-class training and support for modern international schools.
Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide.
Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.
https://www.faria.org/careers
