AI Product Development Specialist

Location: Remote, US

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

Wiley Assessments (a division of John Wiley & Sons) balances the benefits of working for a large company with the nimble creativity of a smaller, entrepreneurial organization.

Every year, we help more than a million people worldwide better understand themselves and learn how to work more effectively with others, to further their own career success, and create healthier work environments.

About the Role:

We’re looking for an AI Product Development Specialist to join our expanding team, dedicated to transforming workplace learning through personal discovery.

This position requires a blend of technical expertise in generative artificial intelligence, skills in product strategy and market positioning, and the ability to craft a cogent and compelling content strategy that helps clients better understand their workplace relationships.

In this role, you’ll oversee the planning, execution, and delivery of a content strategy that delivers on the promise of AI to improve workplace collaboration and personal development. You’ll collaborate with product managers, user experience designers, engineers, and researchers to define success metrics. You’ll also work with marketing and sales teams to ensure that AI offerings resonate with the market.

Your responsibilities will include managing workload, prioritizing content recommendations, and contributing to the product roadmap. Most importantly, you’ll balance business goals and technological capabilities in the formulation and delivery of accelerated, best-in-class content strategy and execution.

We are seeking someone who is curious, inventive, and inquisitive with the ability to create concrete deliverables. A strong candidate will have a passion for discovering how AI tools can motivate people to learn, change, think, and take action to become their best selves in the workplace.

Key Responsibilities:

• Strategize and define content vision for AI-driven flow-of-work applications
• Work with product managers to oversee and support the product lifecycle, leading discovery sessions and verifying deployment tactics
• Leading cross-functional teams on concepting sprints and facilitate MVP testing
• With researchers, conduct market analysis to identify trends and opportunities for competitive advantage
• Explore and implement competitive, market-desirable, AI-driven content strategies to enhance product experience for client organizations
• Work closely with engineering teams to ensure content and product strategies are preserved
• Foster strong relationships with key stakeholders and external partners to support product development across channels
• Continuously assess AI advancements and their potential impact on content strategy and product development

Requirements:

• Ability to work both collaboratively and independently
• At least 3 years’ workplace experience in content strategy and product development
• Strong problem-solving, interpersonal, and communication skills with the ability to work in a team-based organization
• Experience with AI-driven content creation tools (e.g., ChatGPT, DALL-E, Claude, Synthesia, QuillBot, Bard, ElevenLabs, Tome, Zapier, etc.)
• Strong conceptual and analytical skills, with ability to communicate across all organizational levels including executive leadership
• Fluent understanding of machine learning, generative AI, and other emergent technologies in a learning or workplace setting strongly desired
• Facility with Microsoft 365 Suite (including Teams, Copilot, and Viva Engage), especially regarding workplace productivity
• Familiarity with other enterprise workplace tools (e.g., Slack, Zoom, etc.) strong plus
• Familiarity with workplace learning platforms and tools (e.g., LMS, LXP, etc.)
• Proficiency in data analysis tools and methods to measure content efficacy
• Excellent teamwork skills, with an ability to get things done requiring minimal supervision
• Advanced degree in Computer Science, AI Machine Learning, Engineering, Applied Technology, or related field highly desirable

For consideration, please provide a cover letter, résumé, and (if relevant) a link to your GitHub or other supporting materials.

About Wiley:

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world’s most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today’s biggest obstacles into tomorrow’s brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers’ steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.