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Bilingual Customer Support Specialist & Localization Expert

Remote: 
Full Remote
Contract: 
Full time
Experience: 
None
Work from: 
China

Offer summary

Qualifications:

Bilingual proficiency in Portuguese and English, Strong communication skills.

Key responsabilities:

  • Provide customer support via email and live chat
  • Translate product content into Portuguese
  • Moderate translations by team members
Strikingly logo
Strikingly Internet Startup https://www.strikingly.com/
51 - 200 Employees
About Strikingly
Strikingly lets you build a gorgeous, mobile optimized website in minutes. For your business, organization, or personal branding, a good-looking site is necessary for your online legitimacy in the Mobile Age. With no code or design at all, you can set up a professional website in under 30 minutes, and it'll look great on your phone, tablet, and computer. Check it out at http://www.strikingly.com/. We're hiring! Please see: http://www.strikingly.com/s/careers . Our mission is to give everyone the power to turn their creative ideas into reality and build brands around them. See why: http://www.strikingly.com/s/manifesto
See more Strikingly offers

Job description

Logo Jobgether

Your missions

Description

We are seeking a Bilingual Portuguese - English customer support agent, also known as a Happiness Officer, to deliver professional and friendly service through our email and live-chat channels. This role is ideal for someone who has a passion for helping others and can maintain composure under pressure.

In addition to providing exceptional customer support, you will also be responsible for translating our product into Portuguese. You will have access to the necessary tools to facilitate this process, allowing you to translate regularly and moderate the translations of others.

Responsibilities

  • Provide customer support through email and live-chat channels.
  • Translate product content into Portuguese.
  • Moderate translations completed by other team members.

Qualifications

  • Bilingual proficiency in Portuguese and English.
  • Strong communication skills.
  • Ability to handle pressure and maintain a positive attitude.

Employment Type: Full-Time

Required profile

Experience

Level of experience: None
Industry :
Internet
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • verbal-communication-skills
  • calmness-under-pressure
Are you interested?

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