Offer summary
Qualifications:
Prior customer service experience, Call center experience preferred, Bilingual skills, especially in Spanish, preferred, High School diploma or GED, Proficiency in Microsoft Teams and Outlook.Key responsabilities:
- Field calls for emergency roadside assistance
- Understand member's distress and ensure safety
- Maintain compassion during high-intensity calls
- Relay information to expedite dispatching process
- Work collaboratively for smooth operation of services